Last updated: 27 March, 2026


Welcome to Khayta. These Terms of Service (“Terms”) govern your use of our website, services, and products (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

The Services are operated by Khayta.


1. Use of the Services

You may use the Services only for lawful purposes and in accordance with these Terms.
 By using the Services, you confirm that:

  • You are at least the age of majority in your jurisdiction.

  • All information you provide is accurate and complete.

  • You will not use the Services for fraudulent or harmful purposes.

We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion.


2. Account Registration

You may create an account to streamline your shopping experience.
 You are responsible for:

  • Maintaining the confidentiality of your login details

  • Ensuring all account information is correct

  • All activity under your account

If you suspect unauthorized access, you should notify us immediately.


3. Products & Availability

We aim to display products accurately, but:

  • Colours may vary due to device screens

  • Product availability is not guaranteed

  • Prices and descriptions may change without notice

  • We may limit quantities or discontinue items at any time

If an item becomes unavailable after your order is placed, we will contact you to arrange an alternative or refund.


4. Pricing & Currency

Product prices are listed in the currency shown at checkout.
Because Khayta operates in the GCC, pricing and currency may adjust based on your location (e.g., AED, KWD, SAR).

Prices may change at any time, but confirmed orders will not be affected unless required due to an error.


5. Orders & Acceptance

When you place an order, you are making an offer to purchase.
We may accept or decline orders at our discretion.

Reasons for order cancellation may include:

  • Unavailable stock

  • Payment issues

  • Suspicion of fraudulent activity

  • Incorrect pricing or product information

  • Regulatory or shipping limitations

If your order is cancelled after payment, you will receive a refund to the original payment method.


6. Payment

We accept various payment methods based on region, including:

  • Credit/debit cards

  • MyFatoora (Kuwait)

  • Ziina (UAE)

  • Additional payment options as listed at checkout

All payments must be authorized and successfully processed before the order is fulfilled.


7. Shipping & Delivery

Shipping times and rates vary based on region (Kuwait, UAE, GCC, or international).
An estimated delivery window will be provided at checkout.

Please ensure your shipping details are correct, Khayta is not responsible for delays or failed deliveries caused by incorrect addresses, incomplete information, or carrier delays.

Ownership of items transfers to you once the package is handed to the carrier, but risk of loss remains subject to applicable consumer laws.


8. Returns, Refunds & Exchanges

Our return policy is outlined separately on our website.
By placing an order, you acknowledge that you have read and agree to that policy.

We reserve the right to decline returns that do not meet stated conditions.


9. Intellectual Property

All content on the Services, including designs, logos, images, text, product names, and branding, belongs to Khayta or is licensed to us.
You may not reproduce, distribute, modify, or use any content without our prior written permission.

Khayta’s embroidery patterns, motifs, and product designs are protected and may not be copied or reproduced for any purpose.


10. Prohibited Activities

You agree not to:

  • Use the Services for unlawful or fraudulent purposes

  • Attempt to damage or interfere with the website

  • Collect data from the website without permission

  • Impersonate others or misuse account access

  • Engage in activity that disrupts the experience of other users

We may take legal action or restrict access for violations.


11. Third-Party Services

We may use third-party providers (e.g., Shopify, payment gateways, shipping carriers).
Your use of these components may be subject to their own terms and policies.

Khayta is not responsible for the actions or failures of these third parties, but we choose reputable partners to ensure a smooth experience.


12. Disclaimer of Warranties

The Services are provided “as is” and “as available.”
We do not guarantee that:

  • The website will always operate without interruption

  • All content is error-free or up to date

  • The Services will meet your expectations

Where allowed by law, we disclaim all warranties, express or implied.


13. Limitation of Liability

To the fullest extent permitted by law:

  • Khayta is not liable for indirect, incidental, special, or consequential damages

  • Our total liability for any claim will not exceed the amount you paid for the product involved

Nothing in these Terms limits any rights you may have under consumer protection laws in your jurisdiction.


14. Indemnification

You agree to indemnify and hold Khayta, our owners, teams, and partners harmless from any claims, damages, or losses resulting from your misuse of the Services or violation of these Terms.


15. Changes to the Services or Terms

We may update these Terms at any time.
Changes take effect once posted on the website.
Your continued use of the Services means you accept the updated Terms.